Return Policy

 

Return & Exchange Policy

At PadmaAnon, we take great pride in the quality of our bangles and combo dresses. However, we understand that sometimes things might not go as planned. To ensure a smooth shopping experience, please read our return policy below:

1. Conditions for Return or Exchange

You can request a return or exchange only under the following circumstances:

** Damaged Product: If the product is damaged during transit (e.g., broken bangles).

** Defective Product: If there is a manufacturing defect in the dress or jewelry.

** Wrong Item: If you receive a different size, color, or product than what you ordered.

2. Timeframe for Reporting

** Immediate Action: You must inspect the product while the delivery person is still present.

** Reporting: Any issues must be reported to us within 24 hours of receiving the parcel. Reports made after this period will not be eligible for return or exchange.

3. Return Requirements

To process your request, please ensure the following:

*** The product must be unused, unwashed, and in its original condition.

*** All original packaging, tags, and invoices must be intact.

*** You must provide a clear unboxing video or photo of the damaged/wrong product as proof.

4. Exchange Process

** Once we verify your claim, we will arrange for an exchange.
** If the desired item is out of stock, you can choose another product of equal value or opt for a store credit for future purchases.

5. Non-Returnable Items

** Products purchased during clearance sales or special discount offers are not eligible for return or exchange unless they are damaged.

** Change of mind (e.g., "I don't like the color anymore") is not accepted for returns.

6. Refund Policy

*** We currently do not offer cash refunds. We provide product exchanges or store credit if the original item is unavailable.